Warnings & Disclaimers

  • All the information provided on this website – RMSDIRECT.NET – is shared in good faith and intended for general informational purposes only. RMS Direct makes no guarantees regarding the completeness, accuracy, or reliability of this information. Any actions taken based on the information found on RMSDIRECT.NET are at your own discretion and risk. RMS Direct will not be held responsible for any losses or damages related to the use of our website.

    Our website may include links to external websites. While we aim to provide links to reputable and ethical sources, we have no control over the content or nature of these external sites. The inclusion of such links does not constitute an endorsement of the content found on these sites. Website content and ownership may change without notice, potentially before we can update or remove links that may no longer be valid.

    Please note that when you leave our website, other sites may have different privacy policies and terms that are beyond our control. We encourage you to review the privacy policies and terms of service of any third-party websites before engaging with them or sharing any personal information

  • None of the statements on this web site have been evaluated by the FDA.

    Additionally, none of the statements on this website should be interpreted as providing medical advice or making claims about curing diseases. Please refer to the RMS Direct disclaimer for further clarification on these matters.

    It is important to consult with a licensed healthcare professional before beginning any supplement, diet, or exercise regimen, particularly if you are pregnant or have any pre-existing injuries or medical conditions.

    These statements have not been evaluated by the Food and Drug Administration. The products offered are not intended to diagnose, treat, cure, or prevent any diseases.

  • All returns must be postmarked within thirty (30) days of the purchase date. Once we receive your exchange request and assess the condition of your item, we will begin processing the exchange. Please allow 3-5 business days from the receipt of your item for the exchange to be completed. You will receive an email notification once your return has been processed. Please note that opened products being returned must contain at least 85% of the original contents to qualify for a refund.

    Securely place the item in its original packaging and mail your return to the following address:

    RMS DIRECT

    CALL: (858) 367-0190

    2244 Faraday Ave
    Carlsbad, CA 92008

  • Kratom extract is intended solely for use as a botanical specimen.

    Please note that kratom extract is not the same as raw kratom leaf. The concentration of mitragynine and other alkaloids in these extracts is significantly higher than in raw leaf, resulting in much stronger effects. Use with caution and handle responsibly. As with all kratom-related products, consult with a healthcare professional before use. Using Mitragyna Speciosa can carry risks. There have been reports of negative health effects linked to the use of kratom products, including serious side effects such as seizures, liver damage, withdrawal symptoms, addiction, abuse, and in some cases, death. For more information on potential risks, please review the FDA’s advisories and warnings on kratom, which can be found on the FDA's official website.

    Avoid taking any other kratom products, medications, vitamins, nicotine, herbal supplements, drugs, or substances within 24 hours before or after using kratom extract or any other kratom products. Do not use kratom extract unless you have safely used non-extract kratom multiple times without experiencing adverse effects. Avoid consecutive daily use of kratom extract or any kratom products. Mixing Mitragyna Speciosa extracts with medications, vitamins, nicotine, herbal supplements, drugs, alcohol, or other substances, including non-extract kratom, may lead to dangerous interactions. Do not use kratom products if you are pregnant, planning to become pregnant, or breastfeeding. If you have any medical conditions such as blood disorders, liver or kidney disease, high blood pressure, heart disease, or central nervous system issues, avoid using this product. Do not use kratom while operating vehicles or heavy machinery. Seek immediate medical attention if you experience any negative reactions.

    Kratom products are not meant for daily or extended use, and this includes use in conjunction with other kratom products.

    The Food and Drug Administration has not evaluated kratom products, and these statements have not been reviewed by the FDA. Kratom has not been approved for human consumption by the FDA. By using this product, you assume full responsibility for any health issues or adverse effects that may occur. The manufacturer is not liable for any misuse or consequences arising from the use of these products. Kratom is for use as a botanical specimen only and is not recommended for prolonged or repeated use.

    NOT FOR SALE TO MINORS! Must be 18+ (21+ in Tennessee). Keep out of the reach of children.